Customer Service Trainee in Airtel

Do you have a passion for helping others and enjoy resolving challenges with a smile? Are you an excellent communicator with a desire to learn and grow in a dynamic environment? If you're eager to contribute to a leading telecom brand like Airtel and build a rewarding career in customer service, then the Customer Service Trainee role could be your perfect calling!

Airtel Jobs near me

Responsibilities:

• Provide prompt, accurate, and courteous assistance to customers through various channels (phone, email, chat).
• Understand and resolve customer queries and complaints related to Airtel services (prepaid, postpaid, broadband, etc.).
• Proactively identify and address customer needs, exceeding expectations and building trust.

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Airtel Careers

Skills:

• Excellent communication and interpersonal skills.
• Patience and a calm demeanor with a passion for customer service.
• Computer skills and proficiency in customer relationship management (CRM) systems (a plus).
• Problem-solving and analytical skills with a strong attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

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