Position: Quality Manager
Location: Work From Home / On-Site

About the Job

Canara Bank is seeking a skilled and detail-oriented Quality Manager to join our team. This role is ideal for individuals who are passionate about ensuring the highest standards of quality in banking services. As a Quality Manager, you will play a crucial role in developing and implementing quality assurance processes to enhance customer satisfaction and operational efficiency.

Key Responsibilities

• Develop and implement quality management systems and processes.
• Monitor and evaluate service quality across all banking operations.
• Conduct regular audits and assessments to ensure compliance with quality standards.
• Analyze customer feedback and performance metrics to identify areas for improvement.
• Collaborate with various departments to promote a quality-focused culture.
• Provide training and support to staff on quality management practices.
• Prepare reports and presentations on quality metrics and improvements.

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Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field; a Master’s degree is preferred.
• Proven experience in quality management or a similar role, preferably in the banking sector.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects.
• Proficiency in quality management software and tools.

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Benefits

• Competitive salary and performance-based incentives.
• Opportunities for career advancement and professional development.
• Flexible work arrangements, including work-from-home options.
• Comprehensive health and wellness benefits.
• A supportive and collaborative work environment.

How to Apply

If you are interested in this opportunity, please apply through our official site. We look forward to your application!

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