Accenture Careers For Freshers

Do you thrive in a fast-paced environment where you can leverage your communication skills to build positive relationships? Are you passionate about exceeding client expectations and providing exceptional service? If so, then a career as a Customer Service Associate at Accenture might be the perfect fit for you!

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Responsibilities

Respond to a high volume of client inquiries through phone, email, and chat in a timely and professional manner.
Effectively troubleshoot client issues, identify root causes, and implement solutions aligned with company protocols.
Proactively research and stay up-to-date on Accenture's products and services to deliver accurate and insightful information.
Build strong relationships with clients, fostering trust and exceeding their expectations through excellent communication skills.
Document all client interactions and escalate complex issues to the appropriate internal teams.

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Accenture Careers

Skills

Excellent written and verbal communication skills, with the ability to clearly explain complex information in a concise and easy-to-understand manner.
Active listening skills to effectively grasp client needs and concerns.
Strong problem-solving skills and the ability to identify and implement solutions efficiently.
A keen eye for detail and accuracy.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

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