Customer Service in Flipkart Company

In this role, you'll be the first point of contact for Flipkart's valued customers, providing exceptional service and ensuring their satisfaction throughout their shopping experience. You'll address a wide range of inquiries, from order tracking and returns to account management and product recommendations.

Flipkart Jobs near me

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Effectively troubleshoot customer issues, research solutions, and provide accurate information.
• Process returns, refunds, and cancellations efficiently, ensuring customer satisfaction.
• Uphold Flipkart's high standards for customer service by exceeding expectations.

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Flipkart Careers

Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Active listening skills to understand customer needs and concerns.
• Strong problem-solving and analytical skills to identify and resolve issues effectively.
• Proficiency in computer applications, including a familiarity with Flipkart's internal systems.

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