Position title
Flipkart Jobs Hiring Now – Latest Job – Help Desk Executive In Flipkart
Job Location
India
Remote work from: IND
Base Salary
USD16-USD22 Per hour
Qualifications
12th/Graduate
Employment Type
Full-time
Description
Flipkart Recruitment
Join Flipkart, India's leading e-commerce platform, as a Help Desk Executive and become the friendly voice on the other end of the line, solving problems and bringing smiles to customers' faces! In this dynamic role, you'll be the first line of defense, tackling customer inquiries, resolving issues, and ensuring every shopping experience is smooth and delightful.
Flipkart Jobs near me
Responsibilities:
- Customer Champion: Listen attentively to customer concerns, understand their needs, and provide prompt and accurate solutions to their queries related to orders, deliveries, payments, and more.
- Resolution Maestro: Research, troubleshoot, and resolve customer issues efficiently, exceeding expectations and restoring trust in every interaction.
- Knowledge Mastermind: Stay updated on Flipkart's policies, products, and services, becoming a reliable source of information for both customers and internal teams.
Flipkart Careers
Skills:
- Empathy Extraordinaire: Strong communication and interpersonal skills to build rapport with customers, actively listen, and understand their frustrations.
- Problem-Solving Ace: Ability to think critically, analyze situations, and identify solutions to ensure customer satisfaction.
- Tech-Savvy Navigator: Proficient in basic computer applications and comfortable navigating internal systems to access relevant information and resolve issues.
- Resilient & Calm: Ability to handle challenging situations with a positive attitude, composure, and a dedication to finding solutions.
Tags: Flipkart , recruitment, job opportunities, career, hiring, job search, job application, Flipkart careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart recruitment 2024, Flipkart hiring 2024
Hiring organization
Date posted
January 24, 2024
Valid through
August 31, 2024
PDF Export