Infosys Recruitment 2024

As a Computer Technician at Infosys, you'll be on the front lines of maintaining our vast fleet of IT equipment. You'll troubleshoot hardware and software issues, diagnose problems with precision, and implement effective solutions to keep our technological ecosystem running smoothly.

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Responsibilities:

• Diagnose and resolve technical problems: Analyze user reports, identify hardware and software malfunctions, and implement effective solutions to restore functionality.
• Perform routine maintenance: Install and configure new hardware and software, update operating systems, and ensure preventative maintenance schedules are adhered to.
• Provide user support: Offer technical assistance to employees, resolving issues with network connectivity, peripherals, and applications.
• Collaborate with IT teams: Work closely with other IT professionals, escalate complex issues when necessary, and contribute to continuous improvement of IT processes.
• Maintain accurate records: Document troubleshooting steps, repair procedures, and system configurations for future reference.

Infosys Careers

Skills:

• Strong analytical and problem-solving skills, with the ability to think critically and diagnose technical issues efficiently.
• Excellent communication and interpersonal skills, able to interact clearly and effectively with diverse stakeholders.
• Proficiency in troubleshooting Windows and macOS operating systems, along with common office applications.
• Familiarity with basic hardware components and repair procedures.
• Time management and organizational skills, adept at handling multiple tasks simultaneously and meeting deadlines efficiently.