Zomato Job Vacancy For Freshers

As a Customer Success Associate, you will play a crucial role in ensuring a seamless and positive experience for our valued restaurant partners. You will be the primary point of contact, providing proactive support to help them optimize their presence on our platform and maximize their business growth.

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Responsibilities:

• Onboard and educate new restaurant partners on Zomato's platform and features, ensuring they understand how to leverage it effectively.
• Proactively identify and address partner concerns, resolving queries and providing solutions in a timely and efficient manner.
• Monitor partner performance, analyze data, and provide actionable insights and recommendations to help them achieve their business goals.

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Skills:

• Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively.
• Problem-solving skills and a proactive approach, with the ability to independently identify and troubleshoot issues.
• Strong analytical and data interpretation skills, with the ability to identify trends and draw data-driven conclusions.

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